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Home Depot Senior Systems Engineer in Vancouver, Washington

POSITION PURPOSE

The Opportunity:

As a Senior Systems Engineer you will be part of QuoteCenter’s Site Reliability Engineering team. SRE is the team responsible for improving developer experience through automation, creating paved roads for technology patterns and practices as well as administrating our cloud infrastructure (Google Cloud).

About the Job:

As a Senior Systems Engineer you will:

  • Be involved in system design and implementation, process automation, and troubleshooting cloud infrastructure and platforms.

  • Perform operating system, network and cloud infrastructure administration.

  • Monitor, troubleshoot and tune running systems to ensure SLA meet business requirements.

  • Design, plan and implement solutions to improve the availability, scalability, latency, and efficiency of applications and services.

  • Assist and collaborate with engineering teams.

  • Contribute to systems architecture documentation.

  • Responsible for data backup and recovery, security and administration.

  • Participate in Disaster Recovery and Incident Response planning.

  • Be part of the on-call duties to represent cloud infrastructure concerns.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

  • Perform installation, maintenance and support of system software, hardware and infrastructure and user support for moderately complex projects. May oversee this effort if acting in team lead capacity.

  • Perform store & SSC engineering and roll-out implementation.

  • Perform configuration, debugging and support for infrastructure platform for moderately complex projects.

  • Perform root cause analysis for service interruption recovery; create preventative measures.

  • Provide technical direction to System and Associate Engineers, Operations Specialists, and contractors.

  • Interface with Business Stakeholders on all applicable projects. Update manager on all escalated issues.

NATURE AND SCOPE

Typically reports to Manager, Information Technology

Responsible for helping others and providing on-the-job training or guidance

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:

Typically requires overnight travel less than 10% of the time.

MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

Years of Relevant Work Experience: 3 years

Physical Requirements:

Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Additional Qualifications:

Knowledge and experience with computer hardware, operating systems and system software.

Preferred Qualifications:

  • Deep experience administering Google Cloud Platform.

  • Deep knowledge about infrastructure security and data privacy compliance.

  • Experience working and troubleshooting in server environments (Windows, Linux).

  • Experience patching virtual machine operating systems.

  • Experience creating and maintaining service accounts and permissions.

  • Experience working with firewall and VPN setup.

  • Experience working with network protocols and services: IP, TCP, UDP, ICMP, DNS, DHCP, LDAP, NFS.

  • Scripting experience in one or more of: Shell, Perl, Python, Ruby, Go.

  • Experience working with containers (Kubernetes, Docker...).

  • Self-driven with professional curiosity and the ability to quickly adopt new technologies and tasks.

  • Ability to handle multiple complex tasks in a dynamic environment.

Additional skills and qualifications we value:

  • Experience working with Databases (install, configure and troubleshooting).

  • Experience working with Monitoring Tools (Dynatrace, Datadog).

  • Experience in one or more of Configuration Management tools (Ansible, Terraform...).

  • Experience working with continuous integration tools (Jenkins...).

  • Experience with SQL Server on Linux.

  • Experience with Big Data solutions (BigQuery...).

  • Experience with NoSQL solutions (Cassandra, MongoDB...).

Knowledge, Skills, Abilities and Competencies:

  • Solid knowledge of the PC (hardware and software) is essential.

  • Ability to listen to what the user is saying and then interrpret what he/ she is trying to get across.

  • Ability to work autonomously and with a diverse team.

  • Ability to communicate at all levels within the organization.

  • Ability to present ideas and manage projects.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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