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Home Depot ASSET PROTECTION MANAGER - TAMUNING GUAM in Tamuning, Guam

POSITION PURPOSE

The Asset Protection Manager (APM) is responsible for executing key initiatives relating to theft, fraud, operational accountability, safety and environmental compliance in The Home Depot stores. The APM must be skilled at building partnerships and must be responsive to the Asset Protection (AP) concerns of the Store Manager (SM), District Manager, (DM), District Asset Protection Manager (DAPM) and all store associates. Key responsibilities include supervising hourly AP associates, assessing and reporting AP vulnerabilities and developing strategies to address them, conducting internal and external theft and fraud investigations, ensuring preservation of evidence, accurate reporting and truthful testimony, ensuring execution of all shrink-related operational processes, driving safety and environmental programs and educating store associates on AP programs and processes. A qualified APM can multi-task and obtain the cooperation and buy-in of associates to achieve goals. The APM must remain focused on store specific business objectives identified in partnership with the SM while ensuring key AP responsibilities are fulfilled.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

Drive execution of store safety programs and ensure compliance with company standards and policies. Use data to identify trends that may lead to accidents.

Ensure environmental compliance to company standards.

Execute and drive shrink-related operational processes. Independently analyze store data to identify associate behaviors and / or operational issues that may cause shrink.

Drive execution of the Company's internal and external theft and fraud strategy and ensure compliance with company standards and policies.

Conduct internal investigations in partnership with the DAPM and Human Resources. Prepare detailed and accurate reports in a timely manner. Monitor criminal cases, appear in court and testify.

Recruit and select qualified hourly AP associates. Supervise, develop and retain qualified hourly AP associates.

NATURE AND SCOPE

Position reports to District Operations Manager.

Accountable for direct supervision of the work activities of others. In addition to personnel issues - including selection, termination, performance appraisal and professional development of subordinates.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Travel:

Typically requires overnight travel 5% to 20% of the time.

MINIMUM QUALIFICATIONS

Must be 18 years of age or older.

Must be legally permitted to work in the United States.

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

Years of Relevant Work Experience: 3+ years

Physical Requirements:

Most of the time is spent sitting or standing in the same location or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).

Additional Qualifications:

Be able to work a flexible schedule, which might include supporting multiple stores.

At least one year of relevant retail work experience at the department supervisor level or above, which can include supervisory positions in construction, lighting, lumber, plumbing, loss prevention etc., or supervisory experience in retail outlets.

Knowledge, Skills, Abilities and Competencies:

Knowledge of retail Asset Protection, Operations, and Safety processes, programs and procedures.

Ability to work cross-functionally to identify solutions to mitigate shrink, theft, and fraud and create safe work environments.

Highly developed communication skills, both written and oral.

Highly developed interpersonal skills for dealing with sensitive and controversial issues.

Proficient in use of retail CCTV systems.

Strong analytical and financial analysis skills.

Ability to teach, coach, and train associates to drive change and execute process improvements across region.

Technology competence (Basic P.C. skills) Desktop Office Suite must be proficient in Word, Excel and PowerPoint.

Presentation skills.

Change Management and Project Management.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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