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Job Information

Home Depot Techshed Pro Operations Analyst in San Mateo, California

POSITION PURPOSE

The Pro Business Analyst will be responsible for providing team support for initiatives, which include assisting the department with research, planning, analysis and general business development. They will analyze and understand the key drivers of performance, identify business opportunities and work with various internal and external groups to achieve team objectives.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

40%- Document business processes and build process mapping/workflows

20%- Complete documentations for business/project development efforts

20%- Analyze, model and document requirements to reconcile current process issues and enhance systems for future business needs

10%- Participate in root cause analysis to recommend process improvements

10%- Develop metrics and reporting tools that can be used to measure effectiveness and efficiency of processes

NATURE AND SCOPE

This position reports to the Associate Manager or Operations Manager.

This position has no direct reports.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:

Typically requires overnight travel less than 10% of the time.MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 3 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

  • Experience working in a quantitative or analytical role

  • Proficiency with SQL and Salesforce CRM

  • Experience with analysis/modeling,

  • Experience with Tableau

Knowledge, Skills, Abilities and Competencies:

  • Excellent verbal and written skills

  • Attention to quality and detail

  • Microsoft Windows/Office proficient

  • Proficient typing/keyboarding skills

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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