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Home Depot CONSTRUCTION PROJECT MANAGEMENT LEADER - HOME DEPOT DESIGN CENTER - SAN DIEGO, CA in San Diego, California

Position Purpose

The Construction Project Management Leader is responsible for ensuring that Home Depot Design Center remodel projects run on time and on budget and meet our high customer standards. This role must have in-depth understanding of construction procedures and project management principles. Their primary responsibilities include oversight of a field team of operations and project managers who oversee small to large size remodel and installation jobs. This job requires maintaining relationships with a network of service providers and oversight of projects. This can include ensuring projects are appropriately scoped and bids are reviewed for accuracy, including ensuring local codes and permits are in compliance, ensuring schedules stay on track, and evaluating service provider work to ensure company standards are met. This role must have a strong focus on customer service and an understanding of how to quickly resolve customer issues.

Major Tasks, Responsibilities and Key Accountabilities

50%- People

  • Manages a team of Managers through hands-on leadership

  • Reviews and provides constructive feedback on projects, making recommendation to better serve the business and customer

  • Responsible for recruitment, selection, performance appraisal, and professional development of managers as well as the associates they manage

  • Teaches, coaches/mentors, and trains associates

  • Conducts weekly stand-up meetings with managers to discuss project updates

  • Encourages managers to continuously develop the personal and professional skills of their teams

  • Inspires his or her team to have a high level of engagement and performance

  • Serves in a mentoring capacity for field managers and holds accountability to ensure everyone on their team (direct and indirect) is developed appropriately

30%- Strategy and Planning

  • Proactively identifies and resolves strategic issues that may impair the team's ability to meet customer/business needs

  • Develops and communicates standards to field team

  • Develops strategy with the store director to ensure they are met using discretionary and independent judgment

  • Oversees the needs of the business, thinking about future initiatives to drive company performance

  • Manages prioritization among customer experience, customer feedback, and performance support

  • Continually monitors competitor and industry developments and works with Director to make suggestions for improvements

20%- Construction Administration

  • Identifies overall training needs and solutions

  • Assists with reviewing and selecting vendors to deliver innovative customer service features

  • Helps set the field team's success criteria, key drivers and metrics

  • Works closely with HDDC Leadership to ensure the overall successful administration and functioning of the construction department

Nature and Scope

This position reports to the Director, HDDC.

This position has 2-3 direct reports.

50-75% Travel

Environmental Job Requirements

  1. The job will include being in an indoor environment as well as in customer homes and job sites. Exposure to dust and other remodel conditions may occur.

Minimum Qualifications

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Education Required - The knowledge, skills and abilities typically acquired through the completion of a high school diploma / GED.

Years of Relevant Work Experience - 8

Certificates/Licenses – Valid driver’s license and good driving record.

Physical Job Requirements – Physical demands may be required similar to that of a light construction position. Ability to lift up to 50lbs occasionally. Position may require prolonged standing. Requires the ability to climb ladders and stairs, and be able to kneel, crouch and bend. Must be able to operate a company vehicle in order to make visits.

Additional Qualifications –

  • Experience in construction management field

  • Ability to work a flexible, minimum 55 hour weekly schedule

  • Must be available evenings and weekends

Preferred Qualifications

8+ years of residential construction experience including project management experience

5+ years of supervisory experience

Management knowledge paired with an understanding of design and construction process, including electrical, plumbing, mechanical, basic concrete, and finishes

Understanding of renovation project bid process

Ability to use project management applications and office software programs such as Outlook and Word

Ability to work in a fast-paced environment

Strong verbal and written communication skills

Attention to details and deadlines

Strong customer service focused attitude with ability to quickly resolve issues

Knowledge, Skills, Abilities and Competencies

  • Customer Focus

  • Drives Results

  • Communicates Effectively

  • Collaborates

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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