Home Depot DELIVERY DRIVER in Saltillo, Mississippi
Driver Associates are responsible for loading orders onto trucks, delivering orders to the appropriate location and unloading orders. Because the Driver is many times the last associate to interact with a customer, the level of service they provide is vital to the overall business of Home Depot. The condition of the product upon delivery and the timeliness of this delivery can largely shape the customer service experience for many of Home Depot's high volume customers. It is essential that the Driver gain familiarity with the products, product location and store layout to provide the most efficient and highest quality service to our customers. Driving through the communities that surround our stores, the Driver must uphold Home Depot's core values and project a positive image to the residents of these communities.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
Maintaining a high level of professionalism and following Home Depot s safety policies and procedures are critical to performing the duties of a Driver. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.
NATURE AND SCOPE
Physical Job Requirements
Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
o Requires the ability to move around the store and maneuver merchandise when necessary
Working in extreme weather conditions
o Requires constant exposure to extreme weather conditions when loading and unloading product
Responding to public address system announcements
o Requires ability to respond to customer service calls, personal pages and general information announcements
Moving and Standing
o Requires moving around the store to assist Customers
Identifying and reading reports, tickets and UPC labels
o Requires recognizing, identifying and using merchandise and necessary reports
ENVIRONMENTAL JOB REQUIREMENTS
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:
Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface
The warehouse environment can be dusty and noisy
Doors are frequently open, causing drafts and interior temperature changes
Floors around work area may become slippery during wet weather conditions
May have to handle merchandise and work with tools with sharp edges
Passing forklifts emit gas fumes
Tools, supplies and related merchandise may contain hazardous materialsMINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Pass the DOT background check
Have valid driver s license
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 0 years
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Knowledge, Skills, Abilities and Competencies: Customer Driven: Provides outstanding customer service (to both internal and external Customers); follows through on responsibilities to Customers; recovers from any errors made and leaves Customer satisfied.
Sales Associate Knowledge and Skill: Knows of all features of the customer bonding process; incorporates the customer bonding process in every customer interaction; demonstrates skill in bonding with Customers.
Ground Engaged: Aware of how the work performed in the job and the goals of the organization are interrelated; aware of the competition; knows the business and industry.
Product Knowledge: Demonstrates and maintains a thorough knowledge of the products and services offered at The Home Depot. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.