Home Depot MEASURE TECHNICIAN - ORANGE COUNTY in Orange, California
The HDE Measure Technician will perform the primary functions of job site pre-installation inspection and measures, confirming the Sales Consultant quote prior to any product being ordered for all HDE products, including but not limited to windows and entry doors. For Measures, post product sale measuring will occur following the sale and prior to product ordering. The Measure Tech will conduct measures on windows and entry doors and maintain safety standards at all times. In performance of duties the Measure Tech will uphold THD Values through all interactions with customers, associates, and contractors.
Major Tasks, Responsibilities and Key Accountabilities
60% - Measure each sold window or entry door opening using industry standard methods to ensure product ordered meets required installation specs and ensure install is performed timely without reorders. Conducts work with exceptional customer service skills considering the customer experience, the homeowners’ property, communication during time of measure, and support of branch operations.
15% - Perform simple window services and warranty work including but not limited to hardware and balancer repairs, sash replacements, and caulking.
15% - Collaborates with installers, Branch Team and the Operations Center to ensure communication of
daily activities. Attending ongoing weekly/monthly meetings for measure, sales, and product training.
10% - Conduct job site visits, ensure customer install experience. Return to job site where installer issues include window or entry door reorders or large add labor requests.
Nature and Scope
Position reports to Branch Install Managers. This position has no direct reports.
Environmental Job Requirements
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident orillness. Typically driving in a motor vehicle for extended periods of time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 3 years
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Construction trade skills and knowledge
Experience with residential window installation
Knowledge, Skills, Abilities and Competencies:Strong Customer Service Skills
General construction knowledge / experience
Measuring / basic math skills
Installation trade knowledge with residential exterior products
Verbal communication skills We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.