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Home Depot HOME DEPOT PRO FLEET MANAGER - KENT, WA in Kent, Washington

POSITION PURPOSE

The Fleet Manager is responsible for all delivery operations from the distribution center completed by private fleet and third party carriers. Duties include, but are not limited to: private fleet operations and maintenance, driver supervision, routing system management, all DOT and other applicable federal/state law compliance, and measurement and reporting of delivery key performance indicators for the distribution center.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

  • 50% - Management of Local Delivery Drivers: Managing daily operations (driver start-up meetings, driver check-in process, driver ride-alongs), driver productivity, associate feedback/coaching, planning activities (reviewing volume forecasts, building daily delivery routes), driver hiring/firing/discipline/pay administration

  • 10% - Carrier Relations: Managing relationships with third party carriers and providers; overseeing all delivery activity from the distribution center with these agents

  • 10% - Customer Service: Supporting delivery operations by answering questions from internal teams (sales, customer service) and customers

  • 10% - Delivery Operations Compliance: Ensuring delivery operations are compliant with federal, state and company requirements (driver qualification files, pre/post inspections, vehicle safety, internal SOPs) and coaching associates on compliance requirements

  • 10% - Asset Management: Managing delivery trucks and assets (truck inventory, truck maintenance, cleanliness and safety

  • 10% - Results Management: Management of financial and operational metrics

NATURE AND SCOPE

  • This position reports to the General Manager.

  • This position has up to 5 direct reports.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

  • Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Travel:

  • Typically requires overnight travel 5% to 20% of the time.

MINIMUM QUALIFICATIONS

  • Must be eighteen years of age or older.

  • Must be legally permitted to work in the United States.

Education Required:

  • The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

Years of Relevant Work Experience: 4 years

Physical Requirements:

  • Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Preferred Qualifications:

  • Bachelor's degree preferred

  • Working knowledge of Microsoft Office Suite

  • Demonstrated ability to collaborate and work effectively with cross-functional teams

  • Ability to draw accurate conclusions from financial documentation

  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers

  • Excellent written and verbal communication skills

  • Experience in Transportation or Logistics Management Experience in managing drivers and commercial vehicles Expertise in DOT regulations for commercial vehicles Knowledge in routing systems

Knowledge, Skills, Abilities and Competencies:

  • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

  • Business Insights - Applying knowledge of business and the marketplace to advance the organization s goals

  • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions

  • Develops Talent - Developing people to meet both their career goals and the organization s goals

  • Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives

  • Ensures Accountability - Holding self and others accountable to meet commitments

  • Financial Acumen - Interpreting and applying understanding of key financial indicators to make better business decisions

  • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity

  • Manages Conflict - Handling conflict situations effectively with minimal noise

  • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals

  • Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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