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Home Depot BUILD YOUR CAREER - DELIVERY ADVISOR - HOME DEPOT DESIGN CENTER - GAITHERSBURG, MD in Gaithersburg, Maryland

POSITION PURPOSE

The Delivery Advisor will work as part of a team to deliver merchandise to customers and ensure the quantity and quality of merchandise. Delivery Advisors will be responsible for delivery, un-crating, and placing of products at customers homes, construction sites, and other location. Delivery Advisors will work with a partner and will share driving, communication, documentation, and product delivery duties. A successful Delivery Advisor must have a high level of work commitment, attention to detail, and the ability to learn and follow procedures.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

50%- Successfully delivers appliances and plumbing products to customers home and/or other specified locations; Safely loads truck to prevent damage during transport and unloads trucks of returned product

25%- Obtains customer signature on packing slips for the receipt of goods with regard to pick-ups and deliveries; Documents all pertinent information with regard to daily delivery paperwork for accurate record keeping

15%- Listens to and resolves delivery concerns in the field and escalates issues if beyond their skill-set; Communicates status of each stop with effective verbal and written communication

5%- Performs routine inspections on vehicle using vehicle inspection form and reports any immediate safety concern to management; Cleans and maintains the interior of the vehicle and properly disposes of trash and debris

5%- Assists in training of new Advisors

NATURE AND SCOPE

Reports to a Manager, Recieving.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.

Travel:

Typically requires overnight travel less than 10% of the time.

MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

Years of Relevant Work Experience: 1 years

Physical Requirements:

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Preferred Qualifications:

Ability to work in a fast paced environment

Ability to work independently

Strong verbal and written communication skills

Ability to work in a team environment

Knowledge, Skills, Abilities and Competencies:

Action Oriented

Drives Results

Communicates Effectively

Collaborates

Customer Focus

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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