Home Depot Crown Bolt Regional Sales & Service Manager-Detroit, MI in Detroit, Michigan
The Regional Sales Service Manager primary responsibilities are to drive sales, quality and customer service through managing Crown Bolt merchandising and in-store services, ensuring store connectivity, and driving issue resolution as it relates to Crown Bolt product and services. Accountable for metrics such as sales, inventory turns, merchandising, promotions, and program growth.
Major Tasks, Responsibilities & Key Accountabilities:
25%-Responsible for driving the quality, accuracy, speed, and consistency of merchandising service and projects in partnership with Merchandising Execution Team, Store Operation, and Corporate partners. Monitor and evaluate the activities and products of the competition within assigned region.
25%-Provide support in the resolution of product and merchandising issues and partner with Merchandising Execution Teams on the resolution of any service related issues.
25%-Collaborates with Sales Directors in identifying growth opportunities, market trends, monitor consumer trends, competitive activity, and develop strategies and tactics accordingly. Actively seek customer feedback promptly relays feedback to Marketing, Sales, Supply Chain, and Product Development organizations
15%-Drive Regional Priorities to meet Crown Bolt and The Home Depot sales and profitability growth.
10%-Provide reporting and monthly itineraries to the Regional Service Director.
Nature and Scope:
This position report to Director Sales and Service This position has no Direct Reports
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Typically requires overnight travel more than 50% of the time.Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must pass pre-employment test if applicable.
Additional Minimum Qualifications: Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Work Experience Required: 5
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working in a remote environment that stretches across regional boundaries.
Experience supporting multiple units across a wide geography, preferably in a large format retailer Vendor relations knowledge and experience Experience in merchandising or buying roles in a retail organization
Knowledge, Skills, Abilities and Competencies: Merchandising Strategy:
Market acumen, experience applying consumer insights and market acumen. Problem Solving - Gathers and analyzes information skillfully. Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. Oral Communication - Ability to persuade or influence others. Fosters open communication; presents a compelling case for proposals and ideas; strong ability to win support from others; is assertive and holds firm when necessary. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Demonstrated ability to understand strategic direction and to formulate tactical plans for execution. Dependability - Ability to manage multiple competing priorities and schedule demands. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.