Home Depot BUILD YOUR CAREER - STORE MANAGERS-Columbia, MD in Columbia, Maryland
At The Home Depot, Store Managers run a fast-paced, customer-focused retail warehouse environment. We know store leaders are the heart of our $100B+ business, balancing customer service, people management, profitability, merchandising and more. Our Store Managers are a part of a winning team -- striving to be experts on product authority while delivering excellent customer service. You will have the independence to run your store with the balance of a company playbook, supported by a world-class supply chain and a responsive home office, or the store support center as we call it.
We’re proud to be one of America's Top 25 Most Admired Companies according to Forbes Magazine (2018). The Home Depot is growing – grow your career with us. We're building a pipeline of talented leaders for future openings and that's where you come in.
We’re looking for leaders with experience in:
Retail management or customer facing services
Profit and Loss responsibility
Inspiring and developing direct reports
Store operations (merchandising, logistics, sales, etc.)
Who share in our core values:
Taking Care of Our People
Excellent Customer Service
Building Strong Relationships
Doing the Right Thing
Creating Shareholder Value
Respect for All People
We offer competitive compensation and benefits, including but not limited to:
Comprehensive Medical, Dental, and Vision plans (available on day one of employment)
Management Incentive Bonus Program
Restricted Stock Grant
Associate Discount Programs
Paid Parental and Maternity leave
401(K) Retirement Plan
Employee Stock Purchase Plan (ESPP)
To learn more about our available benefits please visit: livetheorangelife.com/benefits4u
Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence.
NATURE AND SCOPE
Position Reports to District Manager
Position has 4-9 Direct reports
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Typically requires overnight travel less than 10% of the time
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 3 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Knowledge, Skills, Abilities and Competencies:Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others.
Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Knows the competition
Excels in Customer Service: Creates customer focused environment; provides excellent service.
Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments
Safety Orientation: Enforces safety policies and procedures; is a safety role model
Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.