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Home Depot Systems Engineer Principal- Operating Unit Strategy in Austin, Texas

POSITION PURPOSE

The Principal, Systems Engineering, guides the development, maintenance, and support of The Home Depot's technical infrastructure that includes network, hardware, database, and system software components. They have an in-depth understanding of the technology landscape and act as the face of the Systems Engineering group to other areas of the organization. In addition, they provide technical guidance to more junior Systems Engineers.

Operating Unit strategy is pivotal to ensuring repeatability and having technology alignment across infrastructure and cybersecurity. The strategy will require mapping controls to technology, having a technology inventory mapping to work and service areas and designing the technical engagement mode for operating unit remediation

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

40% - Strategy & Planning:

  • Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives

  • Leads the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements

  • Researches and designs best fit infrastructure, network, database, and security architectures for products

  • Guides the proactive creation and maintenance of tools for monitoring and support

  • Leads project budgeting, planning, and management across multiple efforts and teams

  • Develops and delivers formal training courses

  • Visits with operational units (e.g., warehouses, stores, data centers) to understand needs and build relationships

20% - Delivery & Execution:

  • Guides configuration, debugging, and support for infrastructure

  • Guides field and corporate roll-outs of technology

  • Guides the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs

  • Creates and optimizes specifications for complex technology solutions

  • Produces and manages purchase requests for hardware and software

  • Creates technical white papers and thought leadership

  • Creates and enforces process standards

  • Leads disaster recovery planning and engineering efforts

  • Collaborates with other leaders to drive build versus buy decisions with regard to technology

30% - Support & Enablement:

  • Collaborates with product and project teams to understand needs and enable them with infrastructure

  • Guides technology architecture design review efforts for project and product teams

  • Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases and security; optimizes and tunes performance as appropriate

  • Guides root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions

  • Guides maintenance, upgrades, and support for existing systems and infrastructure to ensure operational stability

  • Acts as a vendor relationship manager

  • Guides the production of in-house documentation around solutions

  • Monitors tools and proactively helps teams struggling with systems issues

  • Provides application support for software running in production

  • Guides the creation of scripts and tools that drive automation and enable product teams and end users to move towards self service

  • Acts as a mentor to more junior Systems Engineers

10% - Learning:

  • Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure

  • Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice)

  • Leads learning efforts inside the organization focused on systems engineering

  • Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations

NATURE AND SCOPE

Typically reports to the Systems Engineer Manager or Sr. Manager, Technology Director or Sr. Director.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant condition

Travel:

Typically requires overnight travel less than 10% of the time.

MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Must be legally permitted to work in the United States

Education Required:

High School/GED

Years of Relevant Work Experience: 6 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Preferred Qualifications:

  • CIS Top 20 and/or NIST 800-53 control framework experience

  • Deployment of CIS CAT for assessing compliance to configuration standards

  • Deployment of Image hardening

  • Infrastructure Engineering and Architecture experience (With at least 2-3 domains: Network, End-User Compute, Cloud)

  • Design and implementation of standardized networking, end-user computing hardware

  • Design and implementation of cloud or on-premise server technologies (Hardware, databases etc.)

  • Automation capabilities such that implementation of technologies becomes repeatable

  • Usage of Terraform to implement automated configurations and policies

  • Usage of Configuration management to deploy configuration and software to end points.

Knowledge, Skills, Abilities and Competencies:

  • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

  • Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals

  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

  • Cultivates Innovation: Creating new and better ways for the organization to be successful

  • Drives Results: Consistently achieving results, even under tough circumstances

  • Global Perspective: Taking a broad view when approaching issues; using a global lens

  • Interpersonal Savvy: Relating openly and comfortably with diverse groups of people

  • Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear

  • Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

  • Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

  • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

  • Self-Development: Actively seeing new ways to grow and be challenged using both formal and informal development channels

  • Situational Adaptability: Adapting approach and demeanor in real time

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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