Home Depot Staff - Lead Systems Engineer - Endpoint Cloud Containers Security in Austin, Texas
The Home Depot is seeking a Staff Systems Engineer in IT Endpoint Protection. The Staff Systems Engineer develops, maintains, and supports The Home Depot's technical infrastructure that includes network, hardware, database, and system software components for a broad range of End Point security related tools and technologies, including but not limited to EDR (Endpoint Detection & Response), Cloud Security & Container Security solutions. The Staff Systems Engineer, will be part of the Security Operations Center Systems team responsible for supporting the Cloud Security service, partnering with Design teams to continuously enhance and mature the service through strategic initiatives . Staff Systems Engineers are expected to leverage tooling and custom applications to monitor, optimize performance and increase the effectiveness of security solutions. In addition, Staff Systems Engineers would be part of an On-Call rotation for supporting routine upgrades, application support as well as root cause and post-mortem analyses around security incidents and service interruptions. As a Staff Systems Engineer, you will be able to operate independently, though knowledge share as a mentor of junior team members to expand the team’s overall skillsets. Based on the Staff Engineers extensive experience they would be expected to provide process creation, leading initiatives and ensure best practices are followed for the service. This role typically reports to the Systems Engineer Manager or Senior Manager.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
20% - Strategy & Planning:
Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives
Leads the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements
Researches and designs best fit infrastructure, network, database, and security architectures for products
Proactively creates and maintains tools for monitoring and support
Participates in project planning and management across multiple efforts
Develops formal training courses
30% - Delivery & Execution:
Leads configuration, debugging, and support for infrastructure
Leads field and corporate roll-outs of technology
Leads the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs
Creates and optimizes specifications for technology solutions
Produces and manages purchase requests for hardware and software
40% - Support & Enablement:
Collaborates with product and project teams to understand needs and enable them with infrastructure
Supports technology architecture design review efforts for project and product teams
Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate
Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions
Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability
Acts as a vendor liaison, owning resourcing, issue management, and documentation
Leads the production of in-house documentation around solutions
Monitors tools and proactively helps teams struggling with systems issues
Provides application support for software running in production
Creates scripts and tools that drive automation and enable product teams and end users to move towards self service
Acts as a mentor to more junior Systems Engineers
10% - Learning:
Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure
Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice)
Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
NATURE AND SCOPE
Typically reports to the Systems Engineer Manager or Sr. Manager.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant condition
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Must be legally permitted to work in the United States
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 3 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Professional experience as a Security Engineer or Infrastructure Engineer; familiarity with at least one other discipline, and interest in growing in the remaining disciplines
Hands-on and management experience specific in endpoint security best practice for Cloud and Containers by using tools such as, Twistlock, NeuVector, Capsule8, Aqua Security, etc.
Experience monitoring the operational/performance status of Windows and Linux endpoints including configurations and troubleshooting.
Experience with CICD(Continuous Integration/Continuous Delivery) systems like Jenkins and Spinnaker.
Experience with Git Distributed code management systems
Experience managing and monitoring Docker and Kubernetes containers in Azure Cloud and Google Cloud environments.
Experience monitoring the operational/performance status of networks communications to/from endpoints as well as troubleshooting.
Experience with operating system command-line utilities as well as PowerShell, VBScript, Shell Scripting and or Python.
Experience working as part of a collaborative, cross-functional, modern Security engineering team.
Experience on delivering a service and providing recommendations on Strategy and process design for continuous enhancement and deliverability .
Prior engineering experience in endpoint security solutions to include and not limited to (EDR) Endpoint Detection & Response, Container and Cloud Security, Vulnerability Management etc.
Hands-on and management experience specific endpoint security tools such as CrowdStrike, Palo Alto XDR and other like EDR services.
Experience with physical/virtual infrastructure, network, or security troubleshooting and remediation.
Experience installing and upgrading applications or databases and performing system maintenance.
Familiarity with system and environment analysis and design.
Familiarity with debuggers, runtime analysis, library systems, compiled programming, and software update tools.
Experience supporting a 24x7 retail operation.
Knowledge, Skills, Abilities and Competencies : Cultivates Innovation: Creating new and better ways for the organization to be successful
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Drives Results: Consistently achieving results, even under tough circumstances
Global Perspective: Taking a broad view when approaching issues; using a global lens
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Self-Development: Actively seeing new ways to grow and be challenged, using both formal and informal development channels
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.