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Home Depot Senior User Experience Designer, Online in Austin, Texas

POSITION PURPOSE

At HomeDepot.com, our award-winning e-Commerce team is blazing a trail of retail shopping innovation by leveraging cutting-edge technology with our 2,200+ store locations and a relentless focus on customer service. We have been named one of the world's most innovative companies and we are on a mission to provide the best interconnected shopping experience to our consumers. To do so, we need more dreamers, innovators and big thinkers passionate about re-imagining the future of retail. Interested in making history with us? If so, apply today to experience what it’s like to be a part of our HomeDepot.com team. Who knows? Your next big idea may just change the future of retail!

As a Sr. UX Designer at Home Depot you will balance creative and innovative solutions with solid leadership and mentoring skills. You will work with the team to successfully translate business objectives and customer needs into innovative and best-in-class, customer-centric solutions.

You are responsible for helping deliver the vision, experience and creative strategy for your respective projects and products. To do this, you will need to build strong relationships with product management peers, development, and other critical partners to establish and deliver on the business and customer requirements that enhance our digital experiences and products, meets the business goals and strengthens our Home Depot differentiation strategies. You would do this through research, competitive analysis, design sprints, lean UX, formal in-person testing and interviews with customers and associates.

The Sr. UX Designer role will support a portion of our B2C interconnected experience, and focus on the following priorities:

  • The Home Depot desktop & mobile web experiences for B2C as it relates to creating a seamless experience around interconnected fulfillment.

  • Work very closely with product managers and UX practitioners to assess and prioritize strategic opportunities for the customer experience.

  • Responsibility for both wireframe & visual designs across areas of the site while adhering to standards across platforms.

An ideal candidate will have a portfolio of artifacts showing their understanding of the UX process. Design is a process of research, learning, testing and iteration and you can show how that leads to a final deliverable. You are highly collaborative; leaning on your team and peers for constructive feedback and not afraid to share your feedback. You bring a design thinking mentality and passion for doing the right thing for the user to solve their problems and ease their friction points. You want to own the experience and bring your knowledge and experience to building the next Home Depot.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

50% Translate wireframes into comps, storyboards, experience prototypes.

30% Responsible for developing and communicating industry-leading creative concepts while balancing strategic development with online business objectives.

10% Build and maintain relationship with merchandising, usability, seo, technology, partner agencies, photographers and other vendors.

10% Provide quality assurance of all creative deliverables.

NATURE AND SCOPE

Position reports to Manager, User Experience

No direct reports.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:

Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 5 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

-Previous project leadership experience in a retail environment or advertising agency

-Mobile web/Responsive Design experience

-Demonstrated user experience design skills with expert knowledge of current design programs

-Understanding of the capabilities and limitations of HTML, DHTML, CSS, JavaScript

-Understanding of browser display differences on different platforms

-Demonstrated experience in designing creative and web pages for e-commerce websites

-Mastery of all the latest design tools, and versions of applicable software programs: Mac OSX, Sketch (or similar), Photoshop, Illustrator.

-Bonus Skills: Axure, UserTesting.com, Invision

Knowledge, Skills, Abilities and Competencies:

  • Ability to concept, present and execute. Act as an exemplary representative of the online experience team in its dealings with internal clients and external vendors with the ability to interact comfortably with executives at highest levels of the Company.

  • Provide strong client management skills with flawless follow-up.

  • Provide creative solutions consistent with industry trends, demonstrating ability to problem-solve, organize and project manage.

  • Ability to translate complex information into easy-to-understand designs and visual elements.

  • Proven ability working in fast paced environment with shifting priorities while managing tactical deliverables and meeting deadlines.

  • Ability to maintain strong rapport with teammates, and stakeholders from multiple business groups. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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