Home Depot Associate Product Manager - Loyalty in Austin, Texas
The Associate Product Manager is responsible for assessing market needs and working with cross-functional product teams to find the fastest way to achieve value around those needs. The role focuses on delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their enterprise priority, Associate Product Managers work closely with teams of developers, designers, and business partners to troubleshoot and resolve customer and system related issues. They also manage progress tracking and financial monitoring for the product team. The Associate Product Manager works in close partnership with more senior Product Management resources on the team.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
20% - Strategy & Planning:
Listens to and knows the customers of the product; gains understanding of customer needs to help determine minimum viable product (MVP) as well as future needs
Communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
Identifies goals, metrics, and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings
Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
60% - Delivery & Execution:
Formulates, tests and refines assumptions and hypotheses through user research and testing
Documents, reviews and ensures that all quality and change control standards are met
Creates, prioritizes, and accepts user stories; incorporates them into release planning
Makes product decisions that drive value on a daily basis
Identifies and considers pros, cons, issues, obstacles, dependencies, and value associated with features and enhancements
Participates in stand-ups, iteration planning sessions, product demos, and retrospectives
Condenses complex technical concepts into non-technical language for stakeholders
Updates Home Depot systems on a standard cadence (e.g., financials)
Creates, documents, and posts product artifacts to centralized repositories
Manages the purchase order and invoicing process with 3rd party vendors
20% - People:
Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
NATURE AND SCOPE
Typically reports to the Product Management Manager or Sr. Manager.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Must be legally permitted to work in the United States
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 1 year
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
1-2 years of relevant work experience
Exposure to identifying goals, metrics, and analytics to drive business decisions
Experience working in a fast paced, fluid environment where priorities shift on a regular basis
Experience communicating with and influencing functional and technical team members at all levels in the organization
Exposure to modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment
Familiarity in working as part of a collaborative, cross-functional, modern software design and development team
Exposure to creating, prioritizing, and accepting user stories
Exposure to conducting user research and testing to understand needs
Knowledge, Skills, Abilities and Competencies:
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Cultivates Innovation: Creating new and better ways for the organization to be successful
Customer Focus: Building strong customer relationships and delivering customer-centric solutions
Drives Results: Consistently achieving results, even under tough circumstances
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.