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Home Depot SR OPERATIONS BUSINESS ANALYST - PRO in Atlanta, Georgia

POSITION PURPOSE

The Pro Senior Operations Business Analyst is responsible for leading small to medium subsets of larger projects and initiatives that bring value to the Pro Desk and Pro Customers. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities include but are not limited to project management, effective communication to internal and external business partners, reviewing and understanding data, and strong connectivity with stores. A key focus area for this role is around optimizing Pro department labor to better align Pro Desk associates with customer needs in order to drive sales.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

  • Utilize project management to assist in leading project teams and facilitating collaboration with cross-functional partners

  • Perform analytics such as gathering data, project/strategy planning, data manipulation/utilization, and development of solutions

  • Produce documents for teams and leadership to review with the purpose of being utilized by field partners

  • Assist in planning and implementation of full scale company rollout

  • Build connectivity with field leaders/associates to obtain feedback and drive execution

  • Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge

  • Deliver presentations to teams and executive leaders

NATURE AND SCOPE

Typically reports to Pro Operations Manager Pro Business

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area.

Travel:

Typically requires overnight travel less than 10% of the time.

MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Education Required: Bachelor's Degree

Years of Relevant Work Experience: 3 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.

On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

  • 5 years of work experience

  • Strong analytical skills

  • Experience optimizing processes and labor

  • Project management

Knowledge, Skills, Abilities and Competencies:

  • Experience leading high performing teams

  • Consulting management and/or project management.

  • Strong quantitative skills such as statistics and data analysis

  • Problem solving

  • Strong Operations, Retail and/or field knowledge

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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