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Home Depot Senior Manager, Organizational Change Management - One Finance in Atlanta, Georgia

One Finance is a multilayer, multiyear enterprise initiative to Simplify The Home Depot’s Financial Systems landscape, Transform Finance Function and Support the success of One Home Depot vision. Delivering on One Finance objectives are critical and foundational for achieving the Interconnected Retail experience through execution of Enterprise Priorities and Commons (EPiCs).

The Home Depot’s Finance Systems landscape, consisting of 62 heavily customized applications on disparate platforms and databases, is complex and outdated. The current version of the core Finance System, SAP ECC, will go out of support in 2025 and needs to be migrated to SAP S/4 on HANA on Google Cloud Platform. Additionally, the business transformation mandate requires end-to-end process streamlining and standardization, simplifying the Finance function, supporting better profitability analysis, and enabling highly flexible reporting through “One Ledger” architecture.

To deliver these mission critical objectives, One Finance is structured as a fully dedicated Program Office.

The Senior Manager of Organizational Change Management will play a critical role in the following areas:

  • Stakeholder Planning, Alignment and Engagement

  • End-user Readiness and Training

  • Overall Program Communication and

  • Change Management Reporting and Insights

The Senior Manager must be a change champion who will be responsible for partnering with cross functional business leaders, IT stakeholders and system integration partners at all levels in the organization in planning and executing the One Finance roadmap, and ensuring people readiness and technology adoption to support the collective enterprise.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

Under the direction of a program leadership, and with guidance from third-party OCM advisors, the Senior Manager will develop and execute an overall change management strategy.

Planning and Alignment:

  • Evaluates stakeholder readiness, change impacts, desired project results, potential resistance, and performance gaps to facilitate change from 'current state' to 'desired state'

  • Leads efforts to execute change management recommendations, including creation and deployment of Change Network

  • Mentors and develops project team members and subject matter experts on change management best practices

  • Develops or guides the development of creative and high-quality change management solutions with high impact results

  • Drives adoption and training initiatives that support program success (delivering on time, on budget and with unparalleled quality standards)

  • Anticipates organizational changes that come with large-scale implementations - and the change management and communications interventions needed

  • Supports and engages senior leaders, and facilitate top-to-top engagement activities

  • Defines, measures and reports success metrics

Training:

  • Develops targeted collateral and branding

  • Develops and executes end-user training approach and plan

Communication:

  • Develops and executes program and project communications plan that involves and engages those impacted by the change

  • Develops communication materials including newsletters, emails, web content, presentations, etc. by working with project teams and SMEs

  • Use all forms of media (including digital and social) to reach a wide audience

NATURE AND SCOPE

  • Reports to Director, and supports strategy development, business alignment and execution oversight.

  • Accountable for direct supervision of the work activities of subordinates, matrixed-resources, and consultants.

  • Makes recommendations concerning selection, performance appraisal and professional development and termination of direct reports

  • Develops and manages execution of:

  • Communications Plan

  • Change Impact Assessment

  • Stakeholder Assessment

  • Change Readiness Assessment

  • Leadership Alignment Program

  • Change Network

  • Workplans/Implementation plans for all the above

ENVIRONMENTAL JOB REQUIREMENTS

MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Additional Minimum Qualifications:

  • 5 years of proven experience in structured Organizational Change Management methodologies, tools and best practices such as Prosci ADKAR

  • Proven experience in leading change as part of large-scale business transformations using ERP solution (preferably SAP).

  • Demonstrated ability to navigate organizational structures, build credibility and influence with internal clients / stakeholders

  • Demonstrated experience in managing complexities of competing priorities and program inter-dependencies

  • Ability to demonstrate strong business and people acumen; and ability to discriminate between symptoms and root causes, and work through touch change issues

  • Excellent facilitator capable of influencing people over which he / she has no authority

  • Ability to direct, coach and mentor change managers, analysts and other junior members of the team.

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 6 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

  • MBA

  • Working knowledge or exposure to SAP ECC (FICO) or S/4 Simple Finance

Knowledge, Skills, Abilities and Competencies:

  • Knowledge or exposure to Finance and Accounting Functions

  • Ability to develop and implement strategies that support the objectives of the company

  • Ability to lead and develop subordinates

  • Able to effectively communicate with all departments and levels of associates through both verbal and written methods

  • Critical thinking skills; using logic to identify strengths and weaknesses of alternative solutions, applying general rules to specific problems

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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