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Home Depot Senior Analyst, Online Product Insights in Atlanta, Georgia

POSITION PURPOSE

The Senior Analyst, Online Product Insights will lead the design and implementation of the Homedepot.com’s product analytics strategy. In this position, you will analyze web analytics data as well as other offline data to evaluate site performance and identify opportunities in cross-channel customer journey (capacity, customer experience, fall out points, etc.). You will collaborate with various departments to design and execute a fact-based continuous improvement / channel growth strategy using online and offline data analysis. As the Senior Analyst for Product Insights Analytics, your goal is to identify tactical opportunities as well as steer strategic discussions by leveraging perspectives that are grounded in data based evidence and heavy analytical rigor. The Sr Analyst will leverage SQL, web analytics, data visualization and an expertise in applied data science techniques for insights generation. The Senior Analyst, Online Product Insights works with fellow analysts ,A/B testing team, data product teams as wells as cross functional leadership across product management, marketing merchandizing to analyze online data to uncover trends and provide insight that will maximize HomeDepot.com’s business objectives .

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

20% - Work with other departments providing analytical insight on business performance.

20% - Research and analyze business trends & customer behavior data to identify opportunities for website enhancements.

20% - Analyze web analytics data as well as other offline data to evaluate site performance.

10% - Work with the Web Analyst to provide weekly Web Analytic dashboards.

10% - Takes the lead on new programs and initiatives for Web Analytics Team.

10% - Provide web analytics strategy to Specialty Channel.

NATURE AND SCOPE

This position reports to Sr. Manager

This position has 0 direct reports

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:

Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:

No travel required

MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

  • Responsible for helping others and providing on-the-job training or guidance

  • Demonstrated business/financial modeling capabilities with tools such as Excel and Access

  • Demonstrated skills in applying statistical analysis principles to business challenges

  • Demonstrated communication and interpersonal skills

  • Demonstrated ability to work well with others

  • Strong analytical skills with attention to detail; self-starter

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 5 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

  • Prior Data analyst/data science experience

  • Analytical skills including SQL/Data visualization

  • Presentation skills

  • Strong communication skills

  • Strong people skills

Knowledge, Skills, Abilities and Competencies:

  • Action Oriented

  • Collaborates

  • Drives Engagement

  • Communicates Effectively

  • Customer Focus

  • Drives Results

  • Manages Conflict

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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