Home Depot Operations Business Analyst- Tool Rental in Atlanta, Georgia
The Operations Business Analyst will be responsible for sustaining and improving the company's core store facing communication tool and overall store communication strategy for the Rental business portfolio. Additionally, they will be responsible for utilizing the data collected from our communication channels to develop a better understanding of capacity and prioritization in our stores. They must possess a high level of attention to detail, the ability to distinguish multiple components of a problem, and develop conclusions using qualitative and quantitative skills.
Major Tasks, Responsibilities and Key Accountabilities:
Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem.
Prepare and deliver insights and recommendations based on analysis.
Review sales/financial analysis (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis).
Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings.
Scan business/industry trends; scan competitive landscape; analyze consumer data
Interpret data based on specific knowledge of statistics and procedures used.
Provide data to all Directors to support decision making. Provide input on forecast based on knowledge of product and technology.
Provide input on strategy based on knowledge of industry and technology trends.
Provide customers with specialized information from a variety of resources.
Facilitate workout problem-solving sessions with multiple groups of people.
Synthesize findings and derive conclusions from analysis and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes related to their areas of responsibility. Communicate issues and roadblocks related to their areas of responsibility.
Nature and Scope:
Typically reports to Operations Process Manager or Business Manager
No direct responsibility for supervising others.
Environmental Job Requirements:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Must be eighteen years of age or older.
Must pass the Drug Test.
Must pass Background Check.
Must pass pre-employment test if applicable.
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 3
Physical Job Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Ability to perform data gathering and analysis tasks - identify trends and patterns of root causes of problems, work cross-functionally, and manage projects with minimal supervision
Proficient in: Microsoft Office Suite (Excel, PowerPoint, Word)
Knowledge, Skills, Abilities and Competencies:
Strong quantitative skills such as statistics and data analysis Self Development
Desire to support and provide excellent customer service to field and internal partners including store associates and field leaders
Proven record of skills including multi-tasking, work prioritization, organizational skills, and meeting deadlines
Strong written and oral communication skills including advanced knowledge of grammar and punctuation
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.