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Home Depot Lead SAP Basis Systems Engineer in Atlanta, Georgia

POSITION PURPOSE

The Staff Systems Engineer develops, maintains, and supports The Home Depot's technical infrastructure that includes network, hardware, database, and system software components.

The Staff Systems Engineer is responsible for collaborating with and enabling product teams with infrastructure. Staff Systems Engineers are expected to leverage tooling and custom applications to monitor and optimize performance. Staff Systems Engineers lead the stand up of physical and virtual infrastructure to meet evolving enterprise and product team needs. In addition, Staff Systems Engineers may lead the selection and rollout of field and corporate technology.

As a Staff Systems Engineer, you will be a core player that participates and leads multiple efforts simultaneously. You are expected to build and grow the skillsets of more junior Engineers on the team.

Over the next few years, we will be migrating all our financial and retail systems to S/4HANA and also moving systems like ECC, CAR, SCM, CFIN, ARIBA, CRM, Solution Manager etc. to Cloud. With over $100 billion in annual sales, 400,000 associates and 2,350 stores in US, Canada and Mexico, this will be one of the largest SAP transformations/enhancements.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

20% - Strategy & Planning:

  • Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives

  • Leads the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements

  • Researches and designs best fit infrastructure, network, database, and security architectures for products

  • Proactively creates and maintains tools for monitoring and support

  • Participates in project planning and management across multiple efforts

  • Develops formal training courses

30% - Delivery & Execution:

  • Leads configuration, debugging, and support for infrastructure

  • Leads field and corporate roll-outs of technology

  • Leads the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs

  • Creates and optimizes specifications for technology solutions

  • Produces and manages purchase requests for hardware and software

40% - Support & Enablement:

  • Collaborates with product and project teams to understand needs and enable them with infrastructure

  • Supports technology architecture design review efforts for project and product teams

  • Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate

  • Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions

  • Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability

  • Acts as a vendor liaison, owning resourcing, issue management, and documentation

  • Leads the production of in-house documentation around solutions

  • Monitors tools and proactively helps teams struggling with systems issues

  • Provides application support for software running in production

  • Creates scripts and tools that drive automation and enable product teams and end users to move towards self service

  • Acts as a mentor to more junior Systems Engineers

10% - Learning:

  • Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure

  • Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice)

  • Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations

NATURE AND SCOPE

Typically reports to the Systems Engineer Manager or Sr. Manager.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant condition

Travel:

Typically requires overnight travel less than 10% of the time.

MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Must be legally permitted to work in the United States

Education Required:

High School Diploma/GED

Years of Relevant Work Experience: 5 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Preferred Qualifications:

  • At least 5 Years of hands-on SAP Basis experience

  • Experience with Netweaver system administration REQUIRED

  • Experience with HANA REQUIRED

  • Experience with AIX, Linux REQUIRED

  • Experience with Google Cloud (GCP) preferred

Responsibilities:

  • Work on Projects and deliver Basis related work on a timely manner.

  • Attends project related meetings and contribute as needed.

  • Monitors the day to day project execution to ensure that the plan is being followed.

  • Ensure system support documentation is kept up to date and contains changes as a result of any upgrades and redesigns.

  • Handles installation, maintenance and support of complex technical infrastructures, hardware, and systems software components.

  • Administer and tune platforms to ensure expected availability and performance levels achieved.

  • Provide expert technical direction to other associate engineers and contractors.

  • Handles roll out implementation.

  • Perform root cause analysis for service interruption recovery, create preventive measures on complex projects.

  • Update manager on all escalated issues.

Knowledge, Skills, Abilities and Competencies:

  • Cultivates Innovation: Creating new and better ways for the organization to be successful

  • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

  • Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals

  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

  • Drives Results: Consistently achieving results, even under tough circumstances

  • Global Perspective: Taking a broad view when approaching issues; using a global lens

  • Interpersonal Savvy: Relating openly and comfortably with diverse groups of people

  • Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear

  • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

  • Self-Development: Actively seeing new ways to grow and be challenged, using both formal and informal development channels

  • Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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