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Home Depot HRIS Manager (Workday) in Atlanta, Georgia

POSITION PURPOSE

The HR Support Systems Manager manages and drives support and projects associated with the maintenance, and security of HR systems – including project management, requirements analysis and documentation, and coordination of the user acceptance testing. They have functional oversight for all HR systems and are responsible for ensuring that all HR applications are operational with minimal down-time. The manager ensures compliance to documentation standards and that all stakeholders are fully aware of issues, contingencies and resolutions. They must be willing to invest the time to have in-depth knowledge about the HR systems they support and be comfortable discussing change impacts and issues.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

50% - Manages the entire Production Support process via Workday modules for HCM, Payroll, Absence, Talent & Compensation:

  • Ensures reported incidents are tracked and documented (including scope, resource requirements, and impact)

  • Creates/refines production support strategies, builds a team and manages resources to meet deliverables

  • Partners with IT and the business area to ensure proper prioritization of key work activities.

  • Works closely with Change Management, ensures communication strategy is implemented for all stakeholders with respect to application issues including issue identification, contingency (or appropriate work-around), expected resolution timeframe, and resolution completion

  • Manages resolution of issues, root cause analysis and ensures recurring issues are resolved permanently

20% - Provides front-line support for incident reporting:

  • Coordinates notification to the appropriate teams to drive issue resolution - communicating effectively across all levels of management across the organization.

15% - Ensures adherence to all relevant payroll, employment, and income tax laws, regulations, and operating guidelines:

  • Ensures appropriate payroll and payroll tax compliance to all Federal and State regulations

15% - Coaches, mentors and evaluates team member performance

  • Develops successful team culture, including adherence to departmental proce

NATURE AND SCOPE

This position reports to the Sr. Manager.

This position has up to 5 direct reports.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable

Travel:

Typically requires overnight travel less than 10% of the time

Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED

Years of Relevant Work Experience: 5

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Additional Qualifications:

Preferred Qualifications:

Working knowledge of Microsoft Office Suite

Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences Excellent written and verbal communication skills

5 – 7 years HRIS experience required Managerial/Supervisor experience required Working knowledge of Workday preferred Strong business and process knowledge and a commitment to continuous improvement

Knowledge, Skills, Abilities and Competencies:

Builds Networks - Effectively building formal and informal relationship networks inside and outside of the organization

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Customer Focus - Building strong customer relationships and delivering customer-centric solutions Decision Quality - Making good and timely decisions that keep the organization moving forward

Drives Results - Consistently achieving results, even under tough circumstances

Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity Optimizes Work Processes - Knowing the most effective and efficient processes to get things done with a focus on continuous improvement

Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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