Home Depot Digital Content Data Analyst in Atlanta, Georgia
At HomeDepot.com, our award-winning e-Commerce team is blazing a trail of retail shopping innovation by leveraging cutting-edge technology with our 2,200+ store locations and a relentless focus on customer service. We have been named one of the world's most innovative companies and we are on a mission to provide the best interconnected shopping experience to our consumers. To do so, we need more dreamers, innovators and big thinkers passionate about re-imagining the future of retail. Interested in making history with us? If so, apply today to experience what it’s like to be a part of our HomeDepot.com team. Who knows? Your next big idea may just change the future of retail!
This position serves as the primary content data lead for the Content Program team. Responsible for interpreting results and translating data into content roadmaps and actionable tactics. Works with Content leadership to prioritize projects and own deliverables of the team. Primary point of contact for content data quality, including reporting, analytics, testing, tags and personalization. Develops and maintains day-to-day relationships with internal and external partners i.e., Earned Media, Product Development, etc., to support content initiatives online.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
45% Become the subject matter expert for assigned product category online. Learn and report on best practices, industry standards, and legal requirements associated with assigned projects
10% Responsible for prioritizing projects, tasks to ensure deliverables and goals are met or exceeded
15% Measure ongoing effectiveness of programs against metric targets. Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback
10% Coordinate integrated teams from one or more external agencies or functional organizations supporting managed initiatives
10% Trouble shoot and problem solve for ongoing operational needs as they arise - store sku alignment, online product availability, others
10% Ability to author clear, concise end user/training materials for processes
NATURE AND SCOPE
Position reports to Senior Manager, Content Program
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 2 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Adobe Analytics experience
Experience in Ecommerce, data management, process analysis and improvement
Ability to handle and prioritize multiple tasks
Outstanding written and verbal communication skills
Effective interpersonal and problem solving skills
Knowledge, Skills, Abilities and Competencies:Strong decision making and problem solving skills
Proficiency in Microsoft Excel and Access
Ability to lead and manage cross functionally
Strong organizational, analytical and customer service skills
Positive, upbeat, can-do, professional and responsible attitude, independent and self-directed yet also team oriented
Influential; practiced in negotiating with others in ways that result in win-win outcomes We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.