Home Depot ANALYST VENDOR COMPLIANCE - SPECIAL ORDERS in Atlanta, Georgia
The primary purpose of the Vendor Compliance Analyst is to support The Home Depot Compliance Program. The Vendor Compliance Analyst is expected to be a SME on the Compliance Program and is responsible for analyzing compliance performance, identifying problems, manipulating data to drive conclusions, and develop recommendations that support and enhance the compliance program. Key components of the role are as follows:
Responsible for the daily activities and reporting specifics to their departments the Compliance Analyst will be the direct contact for IPR and Merchandising regarding vendor performance
Proactively engage vendors who are lacking in specific performance areas and provide best practices and get-well strategies as well as track for improvement
Work cross-functionally with many different business partners and IT to develop requirements, implement changes and execute on change management
Possess a high level of analytical ability to distinguish multiple components of a problem and develop solutions using quantitative skills
Deal with large, complex data sets to drive conclusions and make recommendations as well as streamline technical processes
Complete projects to optimize the compliance program accurately within the defined timeframe, ability to self-start with appropriate direction from Manager
Supplier onboarding training
EDI set up and testing (Both Commerce Hub and Direct EDI)
ZenDesk ticket management
Commerce Hub onboarding
Commerce Hub support
Special Order Configurator support (QuoteCenter, 2020, eCatalog, myCD, IDM)
Store order failure support
Order tracking and support
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
40%- Research/address escalated items completely & timely. Resolution may require detailed research, analysis &/or collaboration w/various internal Home Depot business or IT teams. Escalate defect fix or enhancement needs as they are identified.
20%- Proactively engage vendors to improve compliance performance via emails, phone calls or meetings.
20%- Work with data to analyze vendor compliance and provide recommendations and solutions to potential gaps.
20%- Ability to take ownership of tasks and projects related to compliance processes or system enhancements.
NATURE AND SCOPE
Reports to a Manager or Sr Manager.
This position has no direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Experience with EDI/B2B
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 0 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Sound understanding of Supply Chain
Intermediate proficiency in Microsoft Excel, Visio, and Access
Beginner/Intermediate experience with SQL
Knowledge, Skills, Abilities and Competencies:
Strong decision making, analytical, and problem solving skills
Ability to lead and work cross functionally
Strong organizational skills
Customer service skills and focus
Ability to handle and prioritize multiple tasks and work on tight timeframes
Outstanding written and verbal communication skills
Ability to self-start and take action with minimal direction
Positive, professional and responsible attitude
Team oriented We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.